The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015
1 January 2016
Electricity - UK
The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 set out performance standards which must be met by gas and electricity suppliers. The Regulations revoke and replace the provisions of the Gas (Standards of Performance) Regulations 2005 and the Electricity (Standards of Performance) Regulations 2015 which applied to suppliers. These Regulations also include a standard of performance in relation to reconnecting customers.